North Carolina Law does not allow us to physically lock you in a space. The locking of the room is only a simulation, you can exit at any time, but the clock does not stop.
HOW MANY PEOPLE CAN PLAY?
Our games require a minimum of 2 players and groups of up to 8 players can play at one time. Based on the game. If you have more than 10 people in your group, please call us to see if we can make arrangements to accommodate. We recommend no more than a maximum of 10 people per game.
HOW EARLY SHOULD I ARRIVE?
Please plan to arrive 10-15 minutes early. Games will start on time since there could be other bookings slotted after yours. Please call to reschedule your reservation, if you are not able to make it on time.
QUESTIONS ABOUT CORPORATE / SPECIAL EVENTS / PARTIES etc.
Please contact us at contact@gameonescapes.com or (919) 438-0798 for more information. You can also come visit us at 107 Edinburg South Dr, Suite 203, Cary, NC 27511 with your questions
About Booking
DO I NEED A RESERVATION AND HOW DO I BOOK A ROOM?
Reservations are required and must be made online. If you need assistance making a reservation, please call us. While we do accept (when available) walk-ins the bookings are still done online.
HOW DO I BOOK MULTIPLE PARTICIPANTS FOR THE SAME BOOKING?
When searching for game availability, click on the green "Book Now" button. There will be +/- buttons to select the number of participants. The pricing will change automatically based on the number of participants.
WHAT IS THE COST?
We charge $29 per person entering a game. You can optional add a $20 charge to the room to make your booking private.
Currently, North Carolina does not require the collection of sales & use tax on escape rooms.
WHEN AND HOW DO I PAY?
Games are paid online at the time of the booking.
DO YOU OFFER REFUNDS?
Our games are non-refundable for no-shows. You can call us to reschedule your game for a different day/time if done within 24 hours.
About Our Facility
WILL I BE PLAYING WITH OTHER PEOPLE?
By default, games are public. There is an option to pay $20 to convert your booking to a private event. If you have a child playing under the age of 16 you must select to make the game private.
We may have special events that will allow for pairings.
WHAT IS THE AGE LIMIT?
Most of our games are best suited for ages 8 and up because it is a possibility that children under 8 might find the content too difficult or dark. Participant(s) 14 and under must be accompanied by an adult during the game. We do not have the option to allow kids to play on their own. At least one parent/guardian must also be present in the game. Children under the age of 16 will need to book the room privately. Please call us prior to booking, if you have any questions.
DO YOU HAVE HANDICAPPED ACCESS?
Yes, our building, game rooms and bathroom have handicap access. There is an elevator to get to the upper level where we are located. However, some games rooms have limited access to certain areas.
WHAT ABOUT PARKING?
Parking is available around the building and throughout MacGregor Village. The is no charge for parking in MacGregor Village.
