How we handle your information
Effective November 9, 2026
This policy explains what information Game On Escapes & More collects when you visit gameonescapes.com, book a game, contact us or receive our text messages, and how we use and protect it.
"We", "us" and "our" mean the two companies that run Game On Escapes & More locations:
Payments are processed by our online booking provider and its payment processor. We do not see or store your full card number.
When you visit our website, we use cookies and similar tools from Google Analytics, Google Tag Manager and the Meta Pixel. They tell us which pages you visit, what device and browser you use, your approximate location based on your IP address, and how you reached our site.
When you book online, you can choose to receive two kinds of texts at the mobile number you provide. Our texts are sent through our online booking provider, Off The Couch.
We never share or sell your mobile number or your text messaging consent to third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that support our services, such as customer service and message delivery. All other categories of sharing in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
See how customers opt in on our text message opt-in page.
We do not sell your personal information. We share it only as follows:
None of these categories includes text messaging opt-in data or consent, which we do not share with any third parties except as described in the Text messages section above.
You can block or delete cookies in your browser settings. You can opt out of Google Analytics with Google's browser add-on, and manage Meta ad preferences in your Facebook or Instagram settings. If you no longer want our emails, use the unsubscribe link in any marketing email or contact us.
We keep booking and waiver records for as long as we need them to run our business, resolve disputes and meet legal and insurance requirements. We delete or anonymize information we no longer need.
We use reputable service providers and limit access to people who need it to do their jobs. No system is perfectly secure, but we take reasonable steps to protect your information.
Our website is not directed to children under 13, and we do not knowingly collect personal information online from them. Information about minor players is provided by the adult who adds them to their waiver.
You can ask us to show you, correct or delete the personal information we hold about you. Contact us using the details below. We may need to keep some records, such as signed waivers, where the law or our insurance requires it.
We may update this policy from time to time. We will post the new version on this page and change the effective date at the top.
Email contact@gameonescapes.com or call 919.438.0798 (Morehead City: 252.549.0777, Greenville: 252.408.6508). You can also write to us at either address above.